What We Do Not Store
A2Agent is designed to minimize the retention of API interaction content:- For ordinary API traffic, request and response bodies are not intentionally persisted beyond what is strictly necessary for transient processing, debugging explicitly requested by you, or legal and compliance requirements.
- Customer prompts and model outputs are not used to train A2Agent’s own models.
- Routine usage and billing records do not intentionally include the content of your prompts or model responses.
- Do not send secrets, regulated personal data, or other sensitive information through the API unless you have assessed the risks and have a lawful basis to do so.
What We Do Retain
A2Agent retains information that is necessary to operate the Service, provide transparent billing, prevent fraud, and offer support:- Account information — such as your email address, username, authentication records, and billing status.
- Usage metadata — such as request timestamps, token counts, model names, status codes, and API key identifiers.
- Payment-related records — processed through our payment partners. Full card numbers are handled by the payment processor and are not stored by A2Agent.
- Aggregated and de-identified statistics — which may be used for capacity planning, reliability, and product improvement.
Cookies and Google Analytics
Our website uses essential cookies and similar technologies to support security, authentication, session management, preferences, and core functionality. Where required by applicable law, we obtain consent before using non-essential analytics cookies. With your consent, we may use Google Analytics to understand website traffic and usage, including page views, referral sources, device and browser information, and interactions with the website. Analytics information is used to maintain, secure, and improve the website. Google may process related information in accordance with its own privacy policy and terms. You can accept or decline optional analytics cookies through the cookie consent banner or by adjusting your browser settings. Disabling essential cookies may affect certain website or dashboard functions.How We Use Information
We use information to:- operate and maintain the Service;
- authenticate users and manage accounts;
- calculate usage and process payments;
- provide customer support;
- improve reliability and plan platform capacity;
- understand and improve website usage through analytics;
- prevent fraud, abuse, and unauthorized use; and
- enforce our Terms of Service.
Sharing
We share information with infrastructure providers, payment processors, Google Analytics, and upstream model providers only as needed to operate the website and deliver the Service. We may also disclose information when required by law, to protect users or the platform, or in connection with a merger, acquisition, or asset sale subject to appropriate safeguards. Upstream model providers may process prompts, responses, and related technical information in accordance with their own terms and privacy policies. Model outputs are also subject to the terms of the applicable underlying model provider.API Key Data
API key identifiers may be retained as part of usage metadata needed for authentication, metering, security, and account management. You are responsible for safeguarding your account credentials and API keys. Do not share API keys publicly, embed them in client-side code, or use them in a way that violates these Terms or upstream provider restrictions. You can rotate or revoke API keys at any time from the console. Revoked keys are invalidated and cannot be used to make further requests.Security and Retention
We apply reasonable administrative, technical, and organizational measures to protect account, billing, and usage information. We retain account and billing records for as long as necessary to provide the Service, meet legal obligations, resolve disputes, prevent abuse, and enforce agreements.Your Rights
You may:- update your account details in the dashboard where those features are available;
- request account closure through the contact options on our About page;
- request deletion of personal information, subject to legal, billing, dispute-resolution, and agreement-enforcement requirements;
- rotate or revoke your API keys at any time; and
- manage optional analytics cookies through the cookie consent banner or your browser settings.